American express jobs raleigh nc

Veracruz, Ver. Villahermosa, Tab. Xalapa, Ver. Zapopan, Jal. Overall Reviews at American Express 3. No growth opportunities if you are over age 40 or in current role too long. I have been a loyal Amex employee for 16 years mostly working within the corporate travel division. Yet I have been turned down for the last 12 internal postings that I have applied for in the last couple years.

I can tell from the types of questions which I received within these interviews that my length of tenure is actually part of the problem, as this seems to be viewed as a detriment and not a positive quality. For example, I was actually asked recently when I had a 2nd interview for a band 25 Account Protections Specialist position within the Fraud department "about how much PTO time do have remaining for this year? I was then actually asked if I believed my extensive PTO time would interfere with my ability to complete the training process.

I told him that No I did not believe it would interfere as with 16 years I would not set myself up to fail within this department and also told him that I was very flexible with my remaining PTO time. Ultimately I was turned down even though I have excellent work record, many transferable skills, and was very successful within my B. Business program.

After this experience I then also applied for a Service Level Coord Pros Benefits inluding health insurance and generous PTO. Cons Lack of advancement consideration if you are over a certain age or in current role too long, Also dont ever, ever question management, even if you can support it, as you wil also then be "black listed" from advancement consideration. When you are hired, you are told that this is not just a job; it's a career and that you are now here for life You are given the impression that you are a permanent employee from day one.

Unfortunately, that is not the case. You must go through a training process and instead of basing your permanent hire on how well you did in the training process, your permanent hire is based on surveys that you receive in a very, very flawed system. You will receive bad surveys from card members you never even talked to or regarding issues like American Express making a corporate decision to remove an airport lounge access which has nothing to do with the service you provided that card member just their dissatisfaction with a corporate decision that you took no part in but YOU will get that bad survey and they will constantly tell you that there is nothing they can do about you now being stuck with that bad survey although they listen to those calls and know that it had nothing to do with you but that one bad survey may very well keep you from getting a permanent hire.

Also, keep in mind that in order to wipe out 1 bad survey, you must get at least 5 excellent surveys Additionally, with the mess they have with the company that manages their surveys, your surveys are sometimes held for 10 days Pros pay and benefits.

Cons hiring practices; flawed employee rating system; lies when being hired. Sometimes provides feedbacks with the double-layer sandwich method. Celebrated the differences. I gained more confidence, became a better individual as a person and as a programmer. Bad - No Guide s for new hires: So much confusion, disorientation, and brusque orders without any great explanation. And no efforts for further clarification and for CCSG is responsible for developing, marketing and servicing all aspects of charge and lending card products of American Express in the United States.

CCSG services are grouped according to customer status, i. Existing Microsite login pages, Decode pages, upsell pages will need to be integrated as part of Redesign. Digitals, a third party team, will provide the UI and back end functionality is developed using spring web flow with struts integration.

The technologies used for development are spring web flow struts Json and Ajax. This application will be hosted on the WAS 6 server. My role is Senior Java Developer and Technical lead.

Pros free accomodation, free lunch. Cons short breaks. Customer Care Specialist Remote Nov 5, Sadly, like most companies that hire for customer service, they get you pumped up at first.

You get to hear about all the awesome benefits not about the high deductibles just yet and your pay is decent especially depending on where you live. You have awesome and excited fellow newbies training with you and a trainer who makes you feel amped up to do the job. All fun and games during training. Be very peppy, confide Cons sales goals.

Great company with great respect to its colleagues. Clear leadership guidance and you will find every opportunity if you are willing to grab. Technology advancement has been tremendous. Pros Work life balance and Leadership support. Cons Not consistent guidelines across the company. Worst company ever. They have a 3rd party team to monitor your calls and pull them at random and if you miss so much as a word of a disclosure you could be terminated.

If a customer calls back within a seven day period it goes against your metrics as the highest weighing metric. No room for opportunity or advancement. This job is mentally draining. Management does not promote a positive environment. This is a very toxic work environment. Pros None. Cons Pay, unrealistic metrics that take away from your performance pay, horrible management, not easy to advance. Amex is an employee-friendly company that is having a difficult time adapting to remote work.

I started after the company had already been remote for several months so I caught the tail end of management's efforts to make people feel comfortable and included while working remotely. Amex is struggling to find it's footing in this new way of working because, until recently, it saw it as a temporary solution. They are just now realizing that, in order to retain employees, they will need to be much more flexible. They will also need to make sure they put programs in place to keep remote employees engaged so they feel like part of the company.

Pros they take care of employees, great benefits. Cons low pay in some areas, not a great remote work experience. I left amex after 3 years as a travel counsellor, management doesn't care about employee growth. I have previous training experience but was never allowed to branch into that area at amex.

That on top of mandatory OT and not being able to get days off approved, it wasn't worth it. I wasn't even able to get two days of PTO to go see a sick family member.

You will remain busy and informed of any new changes, however, you dont get paid enough for all the work you have to do. Too many new changes, products are under developed to push to new customers. A very professional environment that encourages employees to challenge the status quo. I work in a virtual role pre and post COVID, so my perspective of the environment may be different than others who work inside of a center. Claimed Profile. Want to know more about working here? Ask a question about working or interviewing at American Express.

Our community is ready to answer. Ask a Question. Overall rating 4. Ratings from women 4. Women rate the female-friendliness of their workplaces on InHerSight. Powered by. Compare American Express with. American Express Global Business Travel 3. Syntel 3. BCD Travel 3. Carlson Wagonlit Travel -. Your analytical and project management skills will be of IHS Markit.

You will support all levels Sumo Logic. If this is you, we'd love to talk! Qualifications Two years of work experience or advanced degree. As a Manager of Business Development, you will lead a team of Business Development Representatives based out of our Raleigh office and report to the Director of Business Requirements: BS degree in Computer Science or related field.

Strong foundation in data structures and relational database programming. Proven technical troubleshooting experience. With state employees located in each one of the counties in North Carolina, careers in state government are available from the mountains to the coast and all points in between. Our metropolitan areas are consistently ranked by media publications as thriving centers for businesses, career seekers, education, and social life. The University of North Carolina system consists of colleges and universities that consistently receive top honors in various categories.

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